Email I received the other day…

Christine,

For this particular audience (xxx and xxx) I was impressed as a customer with your delivery of the basics. That was about as fast as this contingent will go and still retain the knowledge delivered. I want to congratulate you for connecting with us on a personal level, while still maintaining a very high level of professionalism.

I think that if we make a few more passes over the same material, stopping a few times to connect the software process with our business processes, as we did today, we will really be able to function once we make the switch.

Thanks again on what I consider to be a very good use of everyone’s hour.

Sometimes all those crazy non-stop days are worth it…knowing that it’s appreciated…

Tags: Whine and Cheese //