Grr….Account Problems!

Sorry if you YWIM addicts clicked on my site this morning and got a nice “page does not exist” error. My web provider turned off my account for a reason they didn’t tell me about. I logged into the admin for the site and it said plain and simple that my account was disabled for violating the user agreement. I have no idea what I did in the last 24 hours since I haven’t even done anything to my site…

Then again, it could be that it was the damn spammers again, access the comments. However, I don’t know if it could be that because I routinely turn off comments of old posts and I’ve got a blacklist going on that prevents people from posting smutty website addresses.

I called customer service and this awesome lady named Tammy helped me out and got some tech support for me ASAP. Though they didn’t have the access to really go into my account (since he wasn’t assigned to my ticket and Tammy didn’t have rights) Tammy was able to at least turn my site back on for me, as long as I turned off the comments. The tech guy had told her it was probably the comments script being overused once again. The only way he’d re-activate my site was if I would let him rename the comments file. I really don’t want to turn off the comments, but hey, anything to get the site back up and running, right?

So I’m still going to contact support about this - to prevent this from happening again. If anyone out there knows how I can have comments for my users yet prevent spammers from accessing the page, I’d love to have some help! I want to turn on comments again, eventually, and I don’t want to turn this into a password protected site…

Hmph!

Comments? Use the tagboard on the sidebar…let me know you’re still there and you haven’t abandoned me and my commentless site!

RSS feed

Comments

No comments yet.

Sorry, the comment form is closed at this time.